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TRUSTED CHOICE®
Trusted Choice® agencies are dedicated to you and are committed to treating you as a person, not a policy. All Trusted Choice® agencies agree to adhere to a Pledge of Performance, designed to assure quality service that enables them to offer you competitive pricing, a broad choice of products and valuable advocacy.
PLEDGE OF PERFORMANCE
Trusted Choice® agencies are insurance and financial services firms whos access to miltiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad source of products and
unparalleled advocacy.
As a Trusted Choice® agency, we are dedicated to you and are committed to treatingyou as a person, not a policy. this commitment means we shall:
- Work with you to identify the insurance and financial services that are right for you, your family, or your business and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a promtp and fair resolution of your claim.
- Help you solve problems related to your coverage or account.
- Explain the coverages and options available to you through our agency, at your request.
- Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, e-mail and call-center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.


This was the vision of one independent insurance agent in Indianapolis, Indiana in 1969. Wayne W. Hoffman saw that independent insurance agencies could work together to more efficiently reach the market. Clients benefit from professional, knowledgeable and responsive services provided on a localized basis.
So in 1970, a select group of agencies came together to form Associated Risk Managers (ARM) with the goal to develop and market insurance programs in Indiana. Since that time, the idea has spread to committed insurance agencies in 26 states, serving as an international organization.
Today, ARM is a thriving network of more than 300 agents that produce more than $4 billion in annual premiums. The strength of each member gets augmented on a state, regional and national level, in proportion to that member’s utilization of ARM opportunities and resources.
As individuals, we can counsel and assist you on your insurance needs. We do not work for an insurance company, but are independent businessmen - just like our customers. Each of us have been established on the average of over 50 years.
In Indiana, we are an organization of 13 insurance agencies, working from 28 locations, created especially to research, plan, develop, market, and most importantly, service insurance programs for associations. Collectively, we place nearly $225,000,000 in premiums, with over 100 insurance companies. Beauchamp McSpadden is proud to be a founding member.
Because ARM of Indiana is equally owned by its members, there is an element of pride and responsibility to our clients. This assures you of a high degree of personal attention.
The ARM agent is familiar with your type of operations, and is equipped to handle the full range of your business insurance requirements. Once he writes your coverages, he will constantly be available for consultation and service.

Over 600 Agents and Brokers across the country work with us!
Our reputation for placing difficult risks has earned the trust and respect of an extensive network of agents and brokers across the country.
If they trust us, shouldn't you?
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WHY CHOOSE AN INDEPENDENT AGENT?
Some people think it doesn't really matter where they buy their insurance. But this misconception could be costing them money, service and protection. Buying insurance isn't like buying bread or milk. Insurance is an important safety net for your family, your home, your car or your business. Don't treat the purchase lightly!
There is a difference in where you buy your protection. Many people don't realize there are three sources for insurance:
- Captive Agents, who can sell you the insurance products of only one company.
- Telephone Representatives, who can offer you the insurance products of one company, and only on the telephone.
- Independent Insurance Agents, who represent an average of eight insurance companies, and research with these firms to find you the best combination of price, coverage and service. Beauchamp McSpadden is an independent agent.
Here are some important points about purchasing insurance from an independent insurance agent like Beauchamp McSpadden:
- Unlike other agents, we are not tied to one insurance company. You don’t need to change agencies as your insurance and service needs change.
- We treat you like a person, not a number. You can develop a personal relationship with your independent insurance agent. Can you do that with a voice on the phone? Your independent insurance agent has strong customer and community ties.
- An independent insurance agent offers one-stop shopping. Dealing with a direct response company or a captive agent limits you to the plans available through only one company. Beauchamp McSpadden offers many plans through many companies, giving the consumer the potential for the broadest range of coverage at a competitive price. One call puts you in touch with someone who can do the comparison shopping for you.
- We provide personalized claims service. When you purchase insurance from a direct response company or a captive agent, who is going to assist you in the event of a claim? Your independent insurance agent is there for you when you need help. We can contact the insurance company and get the claim process rolling, help you fill out claim forms, advise you on the progress of your claim and work closely with the insurance company to make sure you get a prompt and fair settlement of a valid claim.
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